Privacy Policy

RE:FORM® Archive ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or make a purchase.

Who we are

This website is operated by RE:FORM® Archive. For the purpose of data protection law, we are the data controller in respect of your personal data. Our contact details are set out in the "Contact" section below.

Information we collect

We may collect the following types of information:

• Order and account information: name, email address, billing and shipping address, phone number, and payment details when you place an order or create an account.
• Communications: when you contact us (e.g. by email or contact form), we keep a record of that correspondence.
• Technical and usage data: IP address, browser type, device information, pages visited and similar data when you use our website. This may be collected via cookies and similar technologies.

How we use your information

We use your information to:

• Process and fulfil your orders and communicate with you about them.
• Manage your account and provide customer support.
• Send you service-related messages (e.g. order confirmation, shipping updates) where necessary for the performance of our contract with you.
• Improve our website, products and services, and to analyse how our site is used.
• Comply with legal obligations and protect our rights.

We process your personal data on the basis of: (a) performance of a contract (e.g. to fulfil your order); (b) our legitimate interests (e.g. improving our site, fraud prevention); (c) your consent where we have asked for it; and (d) legal obligation where applicable.

Sharing your information

We may share your information with:

• Service providers: our store is hosted and supported by third parties (such as our hosting, payment and shipping providers) who process data on our behalf to enable orders and services.
• Authorities: where required by law or to protect our rights and safety.

We do not sell your personal data to third parties.

Cookies and similar technologies

We use cookies and similar technologies to run our website, remember your preferences (e.g. currency), and to understand how visitors use our site. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

Data retention

We retain your information for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting or reporting requirements. Order and account data are typically retained for the period required by applicable law (e.g. tax and commercial law).

Your rights

Depending on your location (including if you are in the European Economic Area), you may have the right to:

• Access and receive a copy of your personal data.
• Rectify inaccurate or incomplete data.
• Request erasure of your data in certain circumstances.
• Restrict or object to certain processing.
• Data portability, where applicable.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details below.

International transfers

Your information may be transferred to and processed in countries outside your country of residence (e.g. where our service providers operate). We ensure appropriate safeguards are in place where required by law.

Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or alteration. No method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. We encourage you to review it periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or your personal data, please contact us at hi@reformarchive.store.